Privacy Policy

Effective Date: January 2025

Mitchell Family Acupuncture / Kaneko Jones Acupuncture PC ("we," "our," or "us") respect your privacy and are committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your information, including during mobile opt-in processes, and your rights concerning this data.

1. Information We Collect We collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide through our website, email, or in-person interactions.

  • Health Information: Any information you share for treatment purposes.

  • Mobile Opt-In Information: Phone numbers provided for SMS communications.

  • Technical Information: IP address, browser type, and interactions on our website.

2. How We Use Your Information We use your information to:

  • Provide and improve our services, including appointment scheduling and reminders.

  • Communicate with you via SMS, email, or phone for business purposes.

  • Comply with legal and regulatory obligations.

3. Information Sharing We do not sell or share your personal information, including mobile opt-in data or consent, with third parties for marketing or promotional purposes.

We may share information solely for legitimate business purposes, such as:

  • Processing payments.

  • Facilitating appointment scheduling.

  • Complying with legal requirements.

4. SMS Messaging Disclosure By opting into SMS communications, you agree to receive messages related to our services.

  • Message and Data Rates May Apply: Standard message and data rates may apply based on your carrier’s plan.

  • Opt-Out Instructions: You can opt out at any time by replying STOP or UNSUBSCRIBE to any message.

  • HELP Instructions: For assistance, reply HELP to any message or contact us directly.

5. Your Rights You have the right to:

  • Access and request a copy of your information.

  • Request corrections to your personal information.

  • Opt out of marketing communications at any time.

6. Data Security We take reasonable measures to protect your information from unauthorized access, loss, or misuse.

7. Cookies and Tracking Our website may use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

8. Changes to This Policy We may update this Privacy Policy periodically. The latest version will always be available on our website.

9. Contact Us If you have questions about this Privacy Policy or your data, please contact us:

Mitchell Family Acupuncture / Kaneko Jones Acupuncture PC
Website: https://mitchellfamilyacupuncture.com/
Email: mitchellfamilyacupuncture@gmail.com
Phone: 510-558-0117
Address: 1738 Solano Avenue, Berkeley CA 94707